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Lenovo smart clock and smart display spotify issues

BM4
Community Member

I have 2 Lenovo Google Home products (smart clock and smart display) that have Spotify issues.

Both accept the command to play music, then say "something went wrong."

Both will answer questions and display results as expected.  

Both worked until a few days ago.

The smart display refuses to connect by bluetooth. The clock will connect by bluetooth.

Have done the factory reset with no change.

All google products work fine with spotify

 

 

11 REPLIES 11

BM4
Community Member

looks like I was able to trick it into being a bluetooth speaker but still no spotify. It will work with playing local radio stations but still no spotify.

MagBat
Community Member

I have the same issue. Went away for a few days and came back to this new problem. My kid is going nuts not being able to command google to play the wiggles every 30 seconds... 

Asm9855
Community Member

Same here. Across all my Google Home devices (incl 2 Lenovo clocks).

 

tried unlinking, then delinking Spotify (per a different older thread). However, can’t relink. Get “something went wrong” error

outder
Community Member

Same here, just stopped working also messed up my speaker group and recreating the group only made Spotify work on Nest Minis but not Smart Clock 

Rambles1508
Community Member

I’m also having similar problems as above. Apple did an upgrade 2 nights ago and was wondering if this had something to do with the problems with Google Home.

Wahoo - working again!! 

Jealous. I still can’t relink Spotify - just tried again, still something went wrong 

Ctech
Community Member

Exactly same issue as everyone else, Spotify refuses to work even after factory reset. Was working fine 3 days ago. 

Bobaflett
Community Member

Came to report same issue that started 2 days ago. Was able to unlink/relink with no fix.

omendez85
Community Member

Same issue, I don't know what do to, my daughter is going crazy

Princesss
Community Specialist
Community Specialist

Hey everyone,

 

Thanks for posting.

 

I have read the discussion and looks like the issue has been sorted for other users. We would recommend to reach out to Lenovo's support for those who are still experiencing the same thing and get the best support from their product experts.

 

Best,

Princess