Lights Won’t Turn on Using Google Assistant

[SP7]

I purchased a Nest Mini. I integrated my Hubspace lights on the Google Home app, and each light shows on my Home Screen and turns the lights on and off. But when I ask to turn on the lights via voice it says it can’t and I need to setup on the app.

[Juni]

Hi folks,

@RachelGomez123, thanks for the help.

@SP7, thanks for posting.I know how it feels when something isn’t working as it should, so let’s get this resolved. Have you tried the steps recommended by RachelGomez123? You can also try to do a sequential reboot. First, unplug your Nest Mini for 30 seconds, then do the same thing on your Wi-Fi router to refresh both devices and your Wi-Fi signal.

Let me know how it goes.

Thanks,

Juni

[Juni]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni