Limit music playback to audio (No music videos)

[Almost]

Why don't we have an option or a specific term to use when requesting music so that Google devices play audio or music videos.  For the Google devices I have with screens I'd still like the option to only play audio, but especially when acting my mini to play music while working out I don't want to be listening to a 1 minute lead in to a music video.

[ryannemeth]

Yes, this is an issue. We should be able to say "Hey google, play some music" and not get videos/people talking/bad music video acting/live versions/lyric videos etc...  Whoever decided/coded this should be fired.

How can we fix this?

[Azarco]

Hey folks,

That certainly hasn't been easy for you — let's see what's going on.

Was it working before? What's the exact command you've used in playing music on your Nest display? Also, what's your default music provider? Do you have a premium subscription?

Looking forward to your response.

Best,
Alex

[Juni]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Almost]

I have the Google music service, or YouTube Premium, whatever the name has changed to now.

Usually I'd use a command similar to "Hey google, play "artist name"" or "hey Google play song by artist".  If I try to play the song "A Little Bit Off" it's a 50/50 change of getting the actual song or the music video. If I ask my google mini it almost always defaults to the music video even though it obviously doesn't have a screen.  If there's a specific term to use to have it stick to audio only that would be great to know.

[Juni]

Hi Almost,

Thanks for the response and we are sorry for the confusion. You can add the keyword YouTube Music on your command like “Hey Google”  "Play [song name]," "Play [song name] by [artist name]," “Play [song name>] on YouTube music”.

Hope this helps.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Best,

Juni

[Almost]

I have been testing out the suggestions from your previous reply and that seems to prevent videos from playing.  Thank you for your help.

[Juni]

Hi there,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.
 

Cheers,

Juni

[ryannemeth]

I am still having the issue of when using the youtube music recommendations by saying "hey google play some music" and am getting video. I ask for music and get video. not okay

[Juni]

Hi ryannemeth,

Thanks for the response and I'm sorry that you  are still experiencing the issue. Could you try the command that was suggested in this thread and observe if it will work for you too? Here it is again. “Hey Google”  "Play [song name]," "Play [song name] by [artist name]," “Play [song name>] on YouTube music”.

Keep me in the loop.

Regards,

Juni

[Almost]

So my wife just told me again at the end of the day yesterday that our Google Mini is still having the issue.  If requesting it as stated in this thread the Mini still plays a video version of a sound despite not having a screen.  I've heard her request one of our displays to play music on YouTube Music as well and noticed it played videos too.

[Juni]

Hi Almost,
 

Thanks for the details and I’m sorry that you are still experiencing the issue. You can try to do a sequential reboot. First, unplug your Nest speakers/ displays for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.
 

Keep me posted.

Best,

Juni

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

[ryannemeth]

Hello,

My nest hub max still plays video content when i ask "hey google play some music"

I am only asking for music, not video. Please submit a ticket to have this code fixed.

Thanks,

Ryan

[Dan_A]

Hi ryannemeth,

You might want to follow these commands as stated above: you can add the keyword YouTube Music on your command like “Hey Google”  "Play [song name]," "Play [song name] by [artist name]," “Play [song name>] on YouTube music”.

It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.

Tell us how it goes.

Regards,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Almost]

I'm still finding that regardless of my phrasing in the request for music to be played it's at random whether or not YouTube Music plays music or music videos.

[ryannemeth]

Yes, my hub max still plays music videos when I specifically ask for "music".

Please escalate to have this resolved.

Thank you,

Ryan

[Mike63635]

I'm also having this issue with my nest hub max. When I say "hey Google play some music" it will play one or two songs then it will play music videos. I've heard before that google pays less royalties for music videos on YouTube than just the audio version of songs, I assume that's why they are pushing music videos so much.

[Azarco]

Hello folks,

We're sorry for the trouble this may have caused you. Could you give these additional steps a try: 

1. Open the YouTube Music app, and make sure you're signed into your YouTube Music Premium membership.
2. Select your profile photo > Settings.
3. Switch Don’t play music videos to the on position.

Regards,

Alex

[Almost]

I do have this settings enabled in the app on my phone and it doesn't change what the Google homes do regarding videos or just music.

[Azarco]

Hi Almost,

Gotcha. Could you provide us the cast firmware version of your Google Home speaker? Once done, please fill out this form and let us know once you're done.

Best,

Alex

[Almost]

I have three devices that have the same issue.

Nest Mini CF: 1.56.324896

Nest Hub CF: 1.67.330920

Nest Hub 2G CF: 1.56.324896

[Juni]

Hi Almost,

We haven’t received your form. Kindly fill it out so we can continue with the next step. 

Thanks,

Juni

[Almost]

I sent the form in earlier today at the same time I last posted in this thread.  I also re-sent another form just now.

[Juni]

Hi there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.
 

Thanks,

Juni

[ryannemeth]

Please do not lock this thread until a solution has been found and announced in this thread

Thanks

[Dan_A]

Hi folks,

Understood. We'll be keeping the thread open for a few more days. By the way, ryannemeth, we haven't received your form. Have you had a chance to fill it out? Just in case here's the link.

Cheers,

Dan

[Dan_A]

Hey there,

We still haven't received your form. Could you fill it out for this certain concern?

Regards,

Dan

[ryannemeth]

I have already submitted a form in another task for this same issue, why do you need another one?

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Hub-Max-playing-music-videos-and-concer...

Can you please answer this question - When i ask my hub max to play MUSIC by saying "Hey Google, play some music", what is the expected result? just music or music mixed with video and live concerts etc..?

Thanks,

Ryan

[Dan_A]

Hi ryannemeth,

Apologies for the delayed response. If the command is "Hey, Google! Play music", your Nest display should only play random music. Videos can be played if you specifically ask Google to play a video from specific music services.

Since you've already submitted a form with the same issue, you can continue the conversation there since you will be speaking with our higher support team.

We apologize if we will close this thread sooner than you would have liked. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity. 

We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Kind regards,

Dan

[ryannemeth]

Do you and your employer understand that Music = Audio, Music <> video. This is the issue, please have this code fixed so when we ask "hey google, play some music" it just plays music and not videos.

If i say "hey google, play some music videos" and it plays vides, great! But thats not what i am asking it to do, if i just ask for music, please only play music.

Does this make any sense to you at all? Do you care at all? Music is audio, not video.

Please do not close this until this is fixed. When i say "hey google, play some music" i just want MUSIC.

Thanks,

Ryan

[Almost]

Within the YouTube Music application on Android and on PC there is a toggle at the top of the UI to move between videos and audio. Why hasn't this feature been implemented on the home devices, or why isn't there a voice command to toggle between these two options?

[Dan_A]

Hi Almost,

I understand that this would be a helpful feature, however this option is not available. Features are limited compared to the actual app which can be opened through phones and computers. We don't have any news to share about your desired feature with the Nest devices.

In line with this, we want to encourage you to send feedback from your end and we’re hoping for all the possibilities by taking our user’s feedback and suggestions. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

Thanks,

Dan