12-25-2023 01:22 PM
I am unable to get my Google nest hub to play any of the linked apps that I have including Hulu and Disney+. It keeps telling me to link it. I have done this and I have rebooted it. I have unlinked and rebooted it. I have reset to factory settings twice and tried that. I’ve unlinked and rebooted again. It continues to tell me that it’s not linked. What can I do?
01-02-2024 10:55 AM
Hi Trpetersen,
Thanks for posting—let's get this sorted out. What country are you in? In the Google Home app, go to the Devices tab. Can you see your Google Nest Hub device within a room or under Other Cast/Local Devices? Let’s put it in a room: Tap the Google Nest Hub device icon > At the bottom is an option to add it to a room. Also, let’s retrain your voice. From the Google Home app, go to Settings > Google Assistant > Voice Match > Teach your Assistant your voice again. Let me know how it goes.
Regards,
Alex