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Linking video accounts

Pcarrera
Community Member

Hi, I’ve been trying to set up the video display options with my nest and I’m facing 2 problems.

With Netflix, I can’t link my account. I have tried with several devices and I either get an error message or it takes me to a blank page.

With Disney + I was able to link my account and it appears as linked on the app. However, when I tell my google assistant to connect to Disney + it just doesn’t work and sends a message explaining on how to link the account (but it is already linked).

I have only been able to link my Spotify account.

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Pcarrera,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pcarrera,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pcarrera,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pcarrera,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake