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Listen to magic chilled on google home speaker

MrPez
Community Member

Can anyone listen to Magic Chilled radio on their Google speaker? It used to work fine but now it always just plays Magic radio on planet radio.

Not sure if it's me, but my 'smart' speakers seem to be getting dumber. 

7 REPLIES 7

Clare22
Community Member

I’m the same, it’s so frustrating! I don’t know why it’s not playing!

MrPez
Community Member

At least I'm not alone. Will try and report it

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you managed to see Muddi's post? Are you still in need of any help with your device? Please let me know if the issue is still present, so we can further assist.

 

Best regards,

Jake

Sirch777
Community Member

Yes it's resolved, when you asked Google nest to play magic radio, it now chooses the correct stream of planet radio 👍

Jake
Community Specialist
Community Specialist

Hey Sirch777,

 

I am glad to hear everything is working properly, and the music station is playing the correct music. With the issue being resolved, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post. Enjoy the tunes!

 

Best regards,

Jake

Sirch777
Community Member

Magic radio (parent company PLANET RADIO) no longer  allow 3rd party services to stream their station i.e TUNEIN , which is what your Google nest speaker used when it connected to Magic.

See for details: magic.co.uk/stream

 

I've updated my Sonos to now use the PLANET RADIO  service instead of TUNEIN, ..but still figuring out how my Google nest can work from my Google Home routine command (instead of manually using the magic app on my phone and hitting the CAST button top right)  🤔

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Thanks for sharing details about the issue here and apologize for the late response.

 

To confirm, is the issue isolated on a specific radio station only? If yes, this looks like an issue with the station itself and not with the Google Home/Nest speakers. Also, as mentioned by Sirch777 (Kudos to you for sharing that information), the parent station limits the stream of station to third-party services like TuneIn. Meanwhile, you can cast the station manually from the app to your speakers.

 

Cheers,

Muddi