12-19-2023 07:04 AM
About a month ago we got a new internet service provider. Yesterday I finally had time to set up our Google Home mini to that new internet. It required way longer than it should have and a factory reset, but eventually I was successful!
This morning I asked our mini a question and was immediately met with the response "Please log in through the Google home app." Does this mean I have to redo everything again? Help! I don't want to do this multiple times.
12-22-2023 09:23 AM
Hi LMM,
Thanks for posting—let's get this sorted out. Can you see your Google Home Mini device in the Google Home app? Go to the Devices tab and scroll down to Other Cast/Local Devices. Tap on your Google Home Mini device and follow the instructions in adding it to a room. Let me know how it goes.
Regards,
Alex