Lowest volume has suddenly become too loud

[Sandoz]

I listen to music while I fall asleep, the lowest volume has been perfect and has been for years. But today this got changed: anything from 3-10% is the same volume and much louder than before, while anything lower just mutes the sound altogether. Needless to say, I can't fall asleep when the music is way too loud for comfort.

Please revert whatever changes got made to the volume system as soon as possible, I need my music to fall asleep.

[_echo]

Any updates on this? 
It’s been half a year and 1% volume is still super loud..

[Sandoz]

I made a new thread about another issue related to this one and linked to this thread. Maybe that will get the devs' attention.

[Sandoz]

I use my speaker to fall asleep to music with low volume. Sadly, there's a bug that causes the lowest volumes to be much louder than before, and it's seriously limiting my sleeping experience. There's a thread about this particular bug here by the way, but the bug still hasn't been resolved and the thread seems to be forgotten by the devs and mods. 

Adjusting the volume to a comfortable level in the Google Home app is a pain, because it requires ninja precision to land somewhere between 2 and 2.5% and the white burns my eyes at night. My speaker supports voice commands with the Google Assistant, so I can say "Hey Google, set volume to [x] percent". However, when I say a number lower than 2.5, it just completely mutes the sound. In the app, I can go below 2.5% just fine, but like I said, it's very hard to control.

[lemonslayer]

I truly hope this gets resolved. I can either have it very high at 3% or muted below it. There is no way to get it lower than 3% for me. Why is this not resolved yet. The old thread is very old.

[DC8]

Yes this issue is huge and it spans across brands and devices, we have multiple Harman Kardon smart speakers with built in Google Assistant and this new "division" of the volume scale has made them unusable as voice operated audio system. It goes from too quiet at 1 & 2% to loud enough to disturb a conversation at the dinner table at 3 & 4% then goes to 9/10 of its total output as in really really loud within the next 20 or so percent, with the remaining one tenth of the total audio volume over the remaining 75ish % of the adjustment. The commands "louder" and "a little louder" (or the opposite ones with "quieter") have become useless as well because their numerical step in volume % has become too much adjustment. This results in having to say the desired volume percentage as a number and sometimes it understands us wrong and we get really loud music and the thing can't hear you when you are trying to tell it to go quiet or pause the music, so you have to get up to them to use the touch display, standing right in front of a super loud speaker. It completely trashed our super expensive audio system, and this is not in the control of JBL/Harman Kardon. I did notify their customer service, maybe someone bright enough will pick that issue up and contact Google development about it

[Kwest916]

It's always way too loud now, even at like 1 or 2%

[_echo]

This has been going on for me since December 2022. 

It's extremely frustrating at this point. It's happening on all my devices (Google Wifi Speaker, nest speakers, displays and JBL smart speakers) and it happened without any updates or anything. One day when going to bed I told Google to play my usual playlist on 15% volume (which used to be low sleep volume) and it **bleep** near blew the speakers out it was so loud.

The same with the assistant voice. Since it absolutely insists on answering "OK TURNING ON LIGHTS IN BLABLABLA" every time I ask it to turn on anything it constantly wakes up the entire house on 2% volume. I keep it on 0.5% volume now, which works (ish) but it's a dumb unnecessary problem.

[JillG]

Hi all,

I escalated this over to the community team. They may ask for some specific feedback from you about this ongoing glitch.

Thanks for reporting-

Jill

[Juni]

Hi folks,

Thanks for reaching out. Our team is already aware of this and currently investigating this issue. Since this is the same discussion, we'll move this conversation to the main thread and we'll continue to update it as soon as we have some news to share.
 

Please note that once done this thread will be locked.

Regards,

Juni

[Redrag]

I hope that this thread will be updated soon, for 6 months our speakers are almost useless at low volume. It's hard to think that a such big company is unable to solve it... 

[Sandoz]

Since this is such an experience-ruining problem I had hoped that this would be fixed relatively quickly, but it's been more than six months since this thread was started and one month since this response. Is there any progress to share? It would at least help to know this isn't just being forgotten or ignored. 

[CaptainBB]

Still no fixes for volume level changing between songs. Kinda getting sick of "babysitting" my Google Nest all the time, so it would be imperative for business that I don't cancel my YT Premium account.

Is this an issue with YT Music or the Google Nest speaker?

[ub1marcus]

I’ve been experiencing the same issue

I've submitted feedback via voice and here's the firmware version:

My device:
Google Nest Audio speaker -  Model GXCA6
System Firmware version: 375114

Cast firmware version: 2.57.375114

Google Home Mini

System firmware version: 324896
Cast firmware: 1.56.324896

Thanks

[JJ16]

Any updates????

[Sandoz]

This thread was opened in March, it's October now and still no update whatsoever. How hard can it be to lower the volume on the lowest levels?

[lemonslayer]

This is actually getting quite concerning. How is this not fixed yet? I can't listen to music when it's night time because it's way too loud. For the love of everything good in this world, please put an ounce of effort into fixing this.

[Worfje]

Similar issue here with casting from Pixel 6 (Plex or Pocket Cast, same behaviour) to Samsung Q800C soundbar... at 10% already loud... and above that percentage hurting my ears.

When turning on audio casting from the Google Home app, everything does work 'normal'... only when a App initiates the casting: way too load at very low percentage of possible volume.

Come on Google... how hard can this be.

[Dark_Sparky]

My device:
Google Nest Audio speaker -  Model GXCA6
System Firmware version: 375114

Cast firmware version: 2.57.375114

These speakers are in the preview program ("On (waiting for next preview firmware update.")

I experience the low volume issue when casting from Spotify.  I need to set the volume (in the Spotify app on my PC) to about 1%.  Anything higher volume setting becomes too loud.  The lowest setting on the speakers (from the volume controls on-speaker, or voice comments) is too loud; it has to be set manually with the mouse by sliding the Spotify app's volume slider as low as possible - which is difficult since one pixel of difference on the volume slider makes a large difference in sound level.

To join the throng - "Google - please hear us and fix this!!!"

[Jerrob974]

it's basically been a year of this problem. 

I solved the problem by stopping using the Google Assistant function, they are now dumb speakers with a Spotify 8% volume set lol.

[Sandoz]

Posted in March, no news or improvement whatsoever in November. 

[Redrag]

Is there any chance to have a real solution? 

I am currently looking for a speaker to replace my JBL link music... 

[ilkerc]

Any updates on this?

[lemonslayer]

As someone who has posted about this for a while I think it's fair to say they're not really going to do anything about this issue, unfortunately.

I hope I am wrong but thus far they've not really responded properly and there are no updates whatsoever.

[Sandoz]

Maybe this will be the year they'll make those "small adjustments".

[Derik64]

For half a day that problem was gone. I was able to play music at 27% at a good room volume, like in the beginning, when my chromecast was new. But the next day the problem started all over again, even 5% was far too loud and suddenly there was no more room for manoeuvre in terms of volume. Either off or too loud.

[Sandoz]

I just realized it's been a year since I started this thread. Happy anniversary everybody! 

[ilkerc]

Can’t believe our baby boy is already 1!

[okunamatata]

We should throw an anniversary party with speakers on 1%. 

[antonio1475]

1% is too loud though 🗣👂

[timmyjoe42]

Are you trying to get the cops called on us? 🎶