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Maxi Hub wont return to home screen after a command until told to!

LyneW
Community Member

Updated from Hub2 which worked perfectly to Maxi Hub, Now when I give a command like "turn lights on" it does this but the screen does not return to home screen, it stays on the light function until I tell it to go back. My other one went back to home screen after performing command action. What have I done differently!

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi LyneW,

 

Thanks for posting.

 

Sorry to hear about this. A few things I'd like to ask-- when did you start noticing this? Did you already try to reboot the Google Nest Hub by unplugging it from the power source for a few minutes? If not, let's go ahead and try that first to see if that would change its behavior. Lastly, could you please attach a photo of the exact display that you're getting so we can further check?

 

Looking forward to your response.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hi LyneW,

 

I just wanted to follow up on this. Let us know if you still need help, and we're glad to assist you further.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey LyneW,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi