09-03-2021 09:17 AM
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Original poster: Francisco Bustamante
Mi Google Nest Hub se bloquea y no funciona. He intentado desearlo a valores de fábrica y el problema sigue. Alguien sabe que puede estar pasando?
09-03-2021 09:18 AM
09-03-2021 09:19 AM - edited 09-03-2021 09:20 AM
I think is first generation. It is connected to the power. It doesn't show connected to the Google Home app when it's down. Every time I reboot it it works for an hour and then it goes down again showing a black screen and it doesn't respond.
- From Francisco Bustamante (Original Poster)
09-24-2021 09:01 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, please contact Google Support with the CASE ID provided above. Thank you.
09-20-2021 04:36 PM
Hello Francisco Bustamante,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 9-5933000031361.
Kindly,
Ai