Mini nest

[Tracy75]

Mini nest speaker only has 2 middle lights on after 10 mins and I can’t reset it. 

[MplsCustomer]

@Tracy75 

Unplugging it for a short while doesn't resolve it?

Have you tried these factory reset instructions?

https://support.google.com/googlenest/answer/7073477?hl=en#zippy=%2Cgoogle-nest-mini-nd-gen

[Azarco]

Hey there,

Thanks for the help, MplsCustomer!

Tracy75, if the issue persists or if still can't reset your Google Nest Mini, give the steps below a try:

1. At the side of the Nest Mini (2nd gen), unplug the power cord and wait for 10 seconds. Then plug it back in. Repeat this step 8 more times.
2. On the side of the Nest Mini, switch the mic off. The LED lights should turn orange.
3. On the top-center, press and hold (long press) the top of the Nest Mini (2nd gen) where the LED lights are. After 5 seconds, the device begins the factory reset process. Continue to hold (long press) for 10 seconds more. A sound plays to confirm that the device has started to reset.
4. Once the Google Assistant confirms that it has started the reset, release the top of the Nest Mini (2nd gen).
5. Wait for 1 to 2 minutes, then use the Google Home app to set up the device.
6. After the setup is complete, have the customer check if the Nest Mini is properly connected to the Wi-Fi with any voice command.

Let us know how it goes.

Best,

Alex

[Azarco]

Hi Tracy75,

I wanted to follow up and see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hello Tracy75,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex