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Mini speaker power connection fault.

AnthonyK
Community Member

Hi,

I have a number of google speakers. One of my original speakers has trouble staying powered. The connection appears to be loose at the socket. When I wiggle the connector and hold it, the speaker powers up but loses power if I let go. It had the original usb connection not the new pin power cord. 

is there a fix for this?

thanks 

2 REPLIES 2

frances
Community Specialist
Community Specialist

Hi AnthonyK,

 

Thanks for your detailed post! I am sorry to hear that your device's connector is causing issues for you and your device. 

 

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 3-2232000031990. 

 

frances
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any questions regarding this issue or case, feel free to contact the support team and refer to Case ID listed above. Thank you, and have a nice day.