Mini speaker wont connect WiFi

[Leilborg]

We have changed to Sky WiFi and cannot reinstall the mini speaker into our Google home page? Help also it won't connect to wifi

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

 Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[Leilborg · Accepted solution]

Thanks all sorted now-!

[Mlabrador]

Hi folks, 

davidking Appreciate the help. 

Leilborg Appreciate your efforts and thanks for updating the Community forum of your resolution. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
 

Best, 

Nikki 

[Azarco]

Hi Leilborg,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,
Alex

[David_K]

Welcome!