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Moved and Mini Won't Connect to New Internet

Collinsh
Community Member

My problem is exactly the same as a person's from two years ago.  

I recently moved and now my Google Mini won't connect to my new WiFi. I've tried the following:

 
I've read multiple older posts on this subject and can't locate a tried & true solution. 
  • Factory reset the Mini (more than once)
  • Uninstalled/reinstalled the Google Home app on my Android (more than once)
  • Unplugged everything (mini, router) multiple times (more than once)

Serial # 8505LX69G6

While I'm going through the setup, I can hear the proper sounds as though it's connected; however, each time when I get to the end of setup, I get a message that it can't connect to the Wi-Fi. I have also tried to enter the password manually.
I'm beyond frustrated but too stubborn to quit! Any suggestions, please? Thanks in advance!
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1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Sounds like you've already tried some good steps. There are some other things you can try:

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