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Multiple commands

JMaytum
Community Member

I used to be able to say commands like "turn off the lights and turn off your display" but multiple commands no longer work.  Any ideas as the product is useless if you have to keep giving it single commands.

1 ACCEPTED SOLUTION

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

@JillG, thanks for always assisiting the others.

 

@JMaytum, sorry to hear that you're still experiencing this. This has been reported as resolved, however, since you're still getting the same results, let's try first to reboot your Google Nest speakers as well as your router by unplugging it from the power source for at least a few minutes. Let's check if this would make any changes on it behavior.

 

Keep me posted.

 

Best,

Princess

View solution in original post

15 REPLIES 15

JillG
Diamond Product Expert
Diamond Product Expert

Hi @JMaytum 

I am also experiencing this issue. I have escalated this to the Google Assistant team and will also send your post over to the Google Nest support crew.

I did try to re sync my devices, cleared Home and Google app's caches but none of those steps helped.

Jill

JMaytum
Community Member

Thanks very much Jill.  Hopefully they sort it out. 

JMaytum
Community Member

Yeah I call Google as well and let them know what I was experiencing and others were as well

Muzza
Community Member

Ditto.  No longer working.  Language is set to ENGLISH US

JMaytum
Community Member

I was able to chain commands yesterday and thought they had fixed it.  Woke up today and it's broken again.  Google needs to get moving as this is an often used feature.

JillG
Diamond Product Expert
Diamond Product Expert

Hi all,

I have this issue resolved. AND commands are now working as they should. Anybody else?

Rhamej
Community Member

Send fixed for me now. 

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Glad to know that it's working now. Please keep on monitoring your device's behavior as I will keep this thread open for few more days.

 

@Rhamej, have you had the chance to try the steps posted above? Let me know if it works.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in to see if you still need help with this. Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

JMaytum
Community Member

Hi JillG,

I still have the same issue.  It was fixed yesterday and now it's broken again.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

@JillG, thanks for always assisiting the others.

 

@JMaytum, sorry to hear that you're still experiencing this. This has been reported as resolved, however, since you're still getting the same results, let's try first to reboot your Google Nest speakers as well as your router by unplugging it from the power source for at least a few minutes. Let's check if this would make any changes on it behavior.

 

Keep me posted.

 

Best,

Princess

HI there.  Yes my chained commands now work again.  Hopefully it doesn't get broken again.

@Princesss Thanks for all your help!

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess

Muzza
Community Member

Working fine again now for the last few days for me.