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Music alarm on Google home mini not working.

Ravr
Community Member

What happens is that I'm always able to tell my device "set a music alarm... At this time... Play this song" and it says it's set.

The issue is that for the past 1 or 2 weeks, when is time for the alarm to play all I get is something like "I can't play the alarm" or "there's been an issue".

I already tried disconnecting it for a minute and then trying it; I also tried resetting my Google home mini pressing the button bellow it; and finally unlinking Spotify as my music provider, restarting my phone and setting it as my music provider again.

The latter worked when I tested setting an alarm for just 2 minutes after, but then failed again setting the alarm for the next morning. Nothing has worked and I don't know what else I can do, please help!

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hello @Ravr

We're sorry to hear that your speaker is experiencing playback issues! That's unfortunate that you can't wake up to your favorites. I've created a case for you in order to escalate this issue to our support team. Please be on the lookout for an email from us soon. 

Best,

Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS