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My Google Nest Hub dies every night

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Kim Weiss 

 

Starting a week ago or so, my Google Nest Hub dies every night. I can revive it by unplugging it and plugging it back in, but I wonder if there is a setting I'm missing that can help keep this from happening.

 
By "dies", I mean that it acts like it's not plugged in at all. The screen is completely blank, it does not respond to voice commands, and my Google Home app can't communicate with it at all. After I reboot it, it's fine for the rest of the day. It's almost as if it goes into a deep sleep overnight and can't wake itself up.
 
I've had the device for several (3-4) years without any problems until now. I have another, older Hub that still works well, too, as well as a couple of mini speakers, so the problem appears to be isolated to the one device.
 
Edit: Forgot to say that I have tried completely resetting it, but that did not help solve this problem.
1 REPLY 1

NGW
Community Member

I'm having the exact same issue. Tried everything (factory reset, setting up on different devices, different Wi-Fi networks etc.) and it still seems to die after a couple of hours. Some sort of assistance would be great!