Thanks for reaching out. Oh no! That is not great to hear that your Google Nest Hub is stuck on a blank screen. That is a frustrating issue, and I understand your concern. I would be more than happy to help you out.
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 6-0395000032395.
mi scuso se mi intrometto ma circa 3 settimane fa mi ha detto di fare delle prove per risolvere il problema dell'avvio delle foto nel mio google nest hub e poi non mi ha risposto più.
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So if your encountering black screen on boot, good luck if you don’t have warranty.
This is Google’s reply to me, after the device bricked itself with nothing done to it.
”Based on the email above, we have informed you already about the update regarding your device being out of warranty. We have tried our best to check if we can provide a one time courtesy however our system is not longer allowing us to do any further. “
Thanks for reaching out! I am sorry to hear that your device is displaying a black screen.
As your device is under one year, I recommend you reaching out the support team by filling out this form. You can do a live chat or email them. The support team has a more in-depth view of the situation and will be able to help you out.
Please let me know if you have any other questions, thanks.
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.