My Google Nest Keep playing News from Bollywood Hungama

[WiLLu]

Keep playing News from Bollywood Hungama , change the news in apps but Nest Hub keep on playing from that source

[frances]

Hi WiLLu,

Thanks for reaching out. I understand your concern, having media that you don't want playing is a frustrating issue. I would be more than happy to help find a solution. First, I have some questions.

• Which Google Nest device do you have? (model name, generation numner)
• Is Bollywood Hungama set as your default media source?
  • If so, you will need to unlink your account on the Google Home App. 
• Does this happen when you ask the Google Nest Hub to play a specific source? For example, "Hey Google, play the news from [news name]"
• What troubleshooting steps have you taken so far?

Thank you for your patience! I look forward to helping you. 

[Huge]

I have the same issue too with the google nest hub. I do not experience the same issues on my home mini on the same network. Happens to both generation 1 and 2 nest hub.  I am also unable to play news from the straits times which is the default news chosen. 

[ai]

Hi there WiLLu and Huge, 
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Kindly,
Ai

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems regarding this issue, feel free to reach out the support team with your Case ID. Have a nice day.