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My Google Nest Mini has disappeared from my Home app

Maggieann
Community Member

My daughter was working from home for a few months and was connecting to her employers VPN. After a power outage I had some connection issues that eventually were resolved however, my Nest Mini has disappeared from the Home app so I was wondering;

1. Could this be why it's gone and,

1. How do I put it back in the app?

I've looked at many articles offering advice but there doesn't seem to be "add device" anymore.

Please help me out 😃

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Maggieann 

In the iOS version of the Google Home app, there's a plus sign in the upper left corner that, when clicked, brings up an "Add and manage" screen where "Set up device" is the first option.  If there isn't something else wrong, when you select that option, it should, after a short wait, find your Nest Mini.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for visiting the Community.

 

@MplsCustomer, thanks for your help.

 

@Maggieann, hope that the steps posted above worked on your end. Feel free to respond to this if you have additional questions.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey Maggieann,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi