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My Google Nest Mini will not turn on at all please help!

Rdianco
Community Specialist
Community Specialist

‎08-24-2021 12:03 PM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Talya Lawson 

 

I have tried to reset it but it will not turn on it just does absolutely nothing.

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Rdianco
Community Specialist
Community Specialist

‎08-24-2021 12:04 PM

Hi Tayla Lawson,
 
Thanks for your post. I appreciate you trying to attempt some troubleshooting steps! Let's try to find a solution together to get your Google Nest Mini device up and running again. 

I have a troubleshooting step I would like you to try:
  1. At the side of the Google Home speaker, unplug the power cord and wait 10 seconds, then plug it back in and wait until the four LED lights up on top.
  2. Repeat step one, 10 more times. (an overall total of 11 times)
  3. After plugging the power cord back in the final time, wait a few moments for the device to reset. It will announce "Welcome to Google Home" to signify that its ready for setup.
Please keep me updated if this works for you or not. Thanks.
 
 
- From Frances (Community Specialist)
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