09-01-2021 10:44 AM
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Original poster: Eric Santos 1416
09-13-2021 05:45 PM - edited 09-13-2021 05:46 PM
Hi Eric Santos 1416,
Thanks for your message. I am sorry to hear that your Google Assistant is not hearing your commands when you are playing music. I would be more than happy to find a solution. First, I have some quick troubleshooting steps that I would like you to try.
Please keep me updated, if the issue resolves or not. I look forward to your response!
09-16-2021 09:01 AM
Hi All,
It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!
09-17-2021 08:57 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.