My Google Nest is increasing the volume on its own.

[Dogeoleon]

Hi all,

I’ve noticed recently that my Google Nest Mini speaker began to increase the volume on its own without me asking it to. I have caught on that it only does this when I have my phone or tablet is turned on. I don’t know if its conflicted to use its own volume or the volume of my other devices but I don’t know how to stop it. Any ideas?

[Princesss]

Hi Dogeoleon,

Thanks for reaching out.

That's pretty weird! Have you already tried to perform factory reset on your Google Nest speakers? If not, let's try that first and let's compare its behavior after the reset. Here's how: https://goo.gle/3x50Yl7

Keep me posted.

Best,
Princess

[Dogeoleon]

I have indeed tried factory resetting it but, nothing works! Just a few nights ago, it began turning the volume up and down without me even saying anything! Like it was being controlled.

[Princesss]

Hi Dogeoleon,

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

[Princesss]

Hello Dogeoleon,

Checking back in-- have you had the chance to fill out the form?

Best,

Princess

[Dogeoleon]

I’ve just submitted the form now, hopefully nest can get fixed. 😭

[Princesss]

Hi Dogeoleon,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,

Princess

[Princesss]

Hi there,

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
 

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess