My Google Nest screen is blank. I have updated to click on the home app but still blank?

[Rdianco]

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Original poster: Emma Turner 5490 

My screen is blank on my nest hub. I’ve restored factory settings. It shows in my app but the screen is blank. I can play Netflix and it’s just the sound I get

[Rdianco]

Hi Emma Turner 5490,

I am sorry that you are encountering this connectivity issue with your device. I understand your concern. The Google team is aware of this issue and is investigating a possible cause. There are no other steps to take at this time to troubleshoot.

I just wanted to check in, has this issue resolved on its own for your device?

• If YES (has been fixed), could you please send feedback with the words: "GHT3 Nest Hub link account issue fixed" with an explanation of the situation?  

• If NO (has NOT been fixed), could you please send feedback with the words: "GHT3 Nest Hub stuck on link account screen" with an explanation of the situation?

Your feedback is greatly appreciated, as it will help our engineering team address this issue. 

- From Frances (Community Specialist)