01-29-2022 02:18 AM
Stuck on grey g display try factory reset s and still the same
02-02-2022 07:47 AM
Hi KMackey,
Apologies for the late response.
I'd like to ask a few things by answering these questions.
Let's go ahead and try to do the following steps to see if this will make any changes on its display.
Let us know how it goes.
Best,
Princess
02-02-2022 05:45 PM
I have done a factory reset and my screen is still grey with a g
02-12-2022 12:16 PM
Hi Michelle8285,
Thanks for responding.
I appreciate your effort on trying the steps. We'd be happy to take a look into this for you.
Please fill up this form with all the needed information then let me know once done.
Best,
Princess
02-27-2022 01:51 PM
Hi Michelle8285,
Cheking in if you still need help with this.
Let us know by responding to this thread.
Best,
Princess
03-06-2022 02:13 PM
Hi Michelle8285,
Due to inactivity of this post, I'll be closing this thread for further discussion to keep our community tidy.
Please feel free to start a new thread if you still need help.
Best,
Princess