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My Google nest audio speaker stuck on 4 dots AT POWERUP

Churchillbrian
Community Member

Hi, I came home from vacation and found my Google nest audio speaker not functioning. I unplugged it, plugged it back in and it is stuck at four dots while booting up. I unplugged it overnight. Try it again and nothing changed. I tried holding the soft button for 10 to 30 seconds. Nothing happened. Any ideas?

2 REPLIES 2

Churchillbrian
Community Member

have tried the plug unplug for 10x with 10 sec in-between, but that did not work.

luciaaa
Community Specialist
Community Specialist

Hi, @Churchillbrian,

Thank you so much for reaching out to the community. I apologize for the sudden malfunction of your Google Nest speaker. Thanks for taking the time to troubleshoot it yourself. I’m happy to help you with further assistance. 

 

Since you’ve already tried all the available troubleshooting steps, I recommend filling out this form with all the necessary information. This will help us assist you further.

 

Please let me know once you've completed the form.

 

Best regards,

Ana.