My Google nest mini no longer will give me recipes

[Bbb6]

My Google nest mini speaker will no longer give me any results when I ask for recipes. Instead of giving me any kind of search result, it just says "sorry I don't understand."

[ycarteiram41]

I got a notification that I needed to switch from reminders to tasks a few months ago and since doing so, it won't answer any questions i ask it, wont let me add or delete from my lists/notes and I dont get any of my alarms/ reminders anymore. And it wint open Spotify.

[ycarteiram41]

Like you, it just sats sorry I don't understand.

[GeremiG]

Hi, folks!

Thank you for posting in the community. I'm sorry to hear that your Google Nest devices are responding with 'Sorry, I don't understand' instead of fulfilling requests like providing recipes, managing tasks/lists/reminders, or playing music. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions.

• Could you tell me when this issue started?
• Could you also share the exact phrase you're using when asking for a request?
• Do the Google Nest devices respond correctly to other types of questions or commands (like asking for the weather or answering general knowledge questions)?
• To confirm your Google Nest device understood, after asking for the request, please say, 'Hey Google, repeat the question.’ Do you get the question or request you made?
• Have you tried any troubleshooting steps?

Additionally, for @ycarteiram41, I would like to obtain some additional information:

• Which specific Google device(s) are exhibiting these problems (e.g., Nest Hub, Nest Mini, Google Home)?
• Are you using Google Keep notes? Can you still access and modify these lists via the Google Keep app?
• Besides 'Sorry, I don't understand,' are you getting any other error messages when trying to open Spotify?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi

[ycarteiram41]

Hi Geremi,

A few months ago I got a notification saying my Google nest mini would be switching from Reminders to Tasks. I did this but have been having issues ever since, I can no longer add or delete items from any of my lists by using the  speaker. yes I do use google keep. if I ask for recipes, the speaker used to read out the ingredients and the method step by step, it doesn't do this anymore, and more often that not any question I ask, I get sorry I can't answer that, or I don't know the answer to that or sorry I didn't understand.  Also, I had a number of important reminders, like for medications, set for different days and times and they are not going off at the right times, sometimes not at all or sometimes just on my phone, but not the smart speaker, Basically, it does nothing it used to or that it is supposed to. I understand that updates are done to improve services, but since doing an update, which was recommended to me, my product is basically unusable. I have done at least 3 factory resets.