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My Nest Audio is pressing the touch buttons by itself

gmaniezzo
Community Member

Today, after two months I bought the Nest Audio, it starts to change the volume with the touch buttons by itself. Nobody is touching it, it isn't wet and it wasn't dropped. Nest just make the sounds like someone is pressing the touch buttons, with no reason, and it started to happen with a high frequency.  I want to know if there is any solution to my problem.

1 Recommended Answer

Stanggt
Community Member

Open the device up and see if any bugs have crawled into the button area. I had the same thing and it was driving me insane untill I opened the device and found lots of ants inside.

View Recommended Answer in original post

7 REPLIES 7

Stanggt
Community Member

Open the device up and see if any bugs have crawled into the button area. I had the same thing and it was driving me insane untill I opened the device and found lots of ants inside.

gmaniezzo
Community Member

Sounds like crazy, but I think that the ants are the cause too. I saw some very little ants getting out of the nest today. I'm going to make a siege and kill all of them when they get out to eat  ⚔️.

Jake
Community Specialist
Community Specialist

Hey gmaniezzo,

 

I wanted to check in with you, and ensure the device is working as intended from here. Please let me know if you have any trouble from here, as I would be happy to review.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey gmaniezzo,


I wanted to follow up with you once again, and see if you had any questions from here. Please feel free to let me know, as I would be happy to assist.

 

Best regards,

Jake

gmaniezzo
Community Member

Hey, the problem was solved. @Stanggt was right about the cause. Thanks for the attention!

Jake
Community Specialist
Community Specialist

Hey gmaniezzo,


Glad to hear the issue is resolved, and you are good to go. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post at any time.

 

Best regards,

Jake

Stanggt
Community Member

Front cover is easy enough to pop off I wish I could post a picture of what I found.