Hi, I’ve moved into university accommodation and to connect to the internet you have to login via a portal. I have added my google homes MAC address to the internet yet I still can’t set my google home up as it says there’s no internet.
thank you in advance for your assistance.
What do you mean you "added your Google Home's MAC address to the internet"?
In order to get devices like a Google Home Mini to work in a university environment that is using a Captive Portal for Wi-Fi access, you'll need permission from your university's network administrator and will probably need to provide them with your MAC address, and even then it may not work; see this related thread:
You could try talking to your university's network administrator. On the other thread on this topic, the Google Nest Community Specialist said there was no guarantee that providing the MAC address would get a Google Nest speaker working on a network with a Captive Portal.
MplsCustomer is correct. It may or may not work depending on your school's admin security settings. We do not recommend connecting your Nest speaker to Wi-Fi where all others are connected.
You can try to connect your Nest speaker to another phone’s hotspot:
Let us know if we can help you with anything. Otherwise, we'll be closing the thread after 24 hours.