My google mini says the mic is off so I can't authenticate or use it

[KT10]

I had disconnected my google mini to change power supply and now it says the mic is off but it's not.

I've tried toggling and I've tried resetting it. Of course. 

So now I have a gadget I can't use.

Please help.

[gmelanymelissa]

Hi there!

Thanks for posting here in the community. I'm sorry to hear your Google Mini microphone is off and still not working, even after resetting it. I appreciate your efforts taking before. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions.

Best regards,

Melany

[gmelanymelissa]

Hello again!

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!
Let me know if you have any other questions.

Best regards,
Melany