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My nest audio and nest mini don't do commands.

Community Member

So the situation is I have both a nest audio and a nest mini in my room. They have worked fine for about 8 months now. Suddenly they stopped working. They listen to "Hey Google ..." But won't do the commands I tell them to. After avout 30 seconds they both say simultaneously, "Hmm something went wrong, try again in a few seconds." Restarting them by unplugging them and plugging in after 30 seconds does work fof just a bit, but after 10-15 minutes they stop working. If I unplug my nest mini the nest audio works for a tad longer but also eventually stops listening to commands. The nest mini is on uts own a lost cause it seems like. Only removing and adding the device again seemed to work for half an hour. Anybody know what the issue might be or how to solve it?


Community Member

I solved it by restarting the wifi, no need anymore

Community Specialist
Community Specialist

Hello Wendii,

We’re glad to hear that this has been sorted out and thanks for sharing your resolution in the Community! Let me know if you have other questions and concerns. We're here to help.