My nest hub keeps pausing my music

[Nesttea4Life]

My nest hub constantly pauses my music and then randomly restarts it minutes later just deposit again. Can I fix this problem? If so how cuz it's a bit frustrating.

[Dan_A]

Hi Nesttea4Life,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? Is it a Nest Hub or Nest Hub 2nd Gen w/Sleep Sensing? When did your issue begin? Were there any recent changes made? Is it happening on all music services?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Once done, try playing music using different music services and see if the issue persists.

Let me know how it goes.

Best,

Dan

[Princesss]

Hello Nesttea4Life,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess