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My nest keeps playing sleep sound all night

ponkan75
Community Member

Hi,

 

My google nest mini keeps playing sleep sound all night when I use the bedtime-routine. Earlier it stopped after about 1 hour, but now it keeps playing all night. I have activated the sleep sound country night.

What can I do to make it play for 1 hour again? I don’t want it to keep playing all night.

I have tried setting up a new similar routine, but it keeps playing through the night in the new routine as well.

2 Recommended AnswerS

I resolved my own issue by creating a custom routine that includes the custom action, “play country nights for 60 minutes”. Of course you can substitute any sleep sound for “country nights”. 

 

View Recommended Answer in original post

Jake
Community Specialist
Community Specialist

Hey all,

 

We've heard feedback that turning off sleep sounds after 1 hour was insufficient for some of our users, so we made the decision to remove the end time. We're currently investigating ways to build a comparable solution and appreciate your patience.

 

Best regards,

Jake

View Recommended Answer in original post

202 REPLIES 202

I started using the bedtime routine recently too and find this as a major turn off. 

What I find weird is that if you run the same routine from a mobile device it gives you a check box to turn it off after a certain period 

SteveS2
Community Member

Please investigate and solve. This is incredibly annoying. Not sure why the needs of some trump the needs of others who want an end time.  This is also a waste of power.  Couldn't the routine simply ask for a duration command? 

Hi Jake,

Frankly, this change bothers me to the point I no longer use the feature. Manual commands to terminate do not work reliably. I don't think you should change features people are actively using without some kind of notice. Especially since you didn't give a choice to people, you just changed their service. There was an obvious solution that didn't need you to remove the stop time 

Here's the obvious fix:

  • change sleep sounds back to one hour.
  • Create a new command separate from sleep sounds using basically the same code giving the same options as sleep sounds
  • Call your new command "Play White Noise" instead of "Play Sleep Sounds"
  • Observe how all customers are suddenly satisfied.

Cheers,

Stuart

Gilles58
Community Member

I do have the same issue and that is annoying me a lot.  Please the developer to put back the end time asap. It affects my quality of life.

Razgriz
Community Member

If someone thinks 1 hour was insufficient, you can adjust it to 2~3 hours for crying out loud! What is the point of completely removing the end time?? ruining everyone's sleep?

Grammatar
Community Member

Honestly I think it's better if it turns off and people need to restart, rather than waking up to it at 4 AM. I'm perplexed that I can't specify a time to stop.

They did not really get that feedback. It's just what they thought would make us shut up. WRONG!

ATaylor
Community Member

This is such a joke..... Still no fix. 

StarElf
Community Member

No fix, but there's a workaround.

JayNZ
Community Member

Why is there still a 1 hour countdown timer then? But it continues to play all night, after the one hour is up.

I had a delay in my routine for one hour and then a stop sleep sounds command, but that even doesn't work anymore to stop it.

If i have a command to play sleep sounds for one hour which was originally how I got around the problem, it won't start paying the sleep sounds at all. So it's just 12hours or nothing now? 

Andrei80
Community Member

Ok, but please add timer to routine, is like it to stop after a set time

Caitengl
Community Member

It would be nice if we had an option to add "turn off sleep sounds" to the good morning routine.

GB153
Community Member

Well, from what I can see on here, more people are upset about it than like the removal of stop time of 60 minutes.so how about you put it back and then look at a solution for that minority who might want more ? Seems only reasonable ? Unless of course this is not true and you don’t really know what happened. Look forward to a reply.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

We appreciate everyone's insights and feedback. In line with this, we ask for your understanding and it would be very helpful if you will send us a feedback regarding this using the Google Nest speakers. 

 

Best,

Princess

How? It's been a year since you said this and obviously THAT did nothing. 

Our understanding that Google updated our devices and broke them? What does that even look like? Oh, it’s okay that people are now waking up confused why music that should stop playing (and is confirmed to be stopping at a certain time) is still playing hours later. Oh, I understand that my $12 clock radio works better than my $200 “smart device”? Don’t think I’m just going to understand any of that….

This is not fixed. In fact, it seems to be getting worse with every hack and work-around getting blocked/disabled shortly after it's proven to work.

 

It's almost like Google doesn't /want/ this to work. 

Any update on this? My child uses the sleep sounds and it is affecting her sleep to have it all night, I have to try and remember to turn it off when we go to bed, it may as well be a cassette player, you have made your technology pointless. 

The work arounds do work. That is the only choice we have now and maybe going forward. If you do not have lights, or need to adjust volume of your speaker, just skip that command. The DELAY feature was not there when this issue started in August so maybe that is their "fix." I agree it should never have been changed but for now it is, what it is. 

 Fix Screenshot_20230107-090631.png

Bring back to choice to play sounds for an hour or how long you want it.  Having no choice is a controlling and not acceptable. 

It is working for me, I say "Hey Google, play Country Night sounds for 60 minutes" and it plays and switches off after 60 minutes.

You should not have accepted the solution. You did a work around. Now they think all of the rest of us should be fixed and no one is

This doesn't work anymore. I don't see a timer even with a custom routine, is there any update on this? I thought they were rolling out fix for this issue???

And as of the last Google  update, NOT Google Home (12/6/22), even that does not work. I did the same thing and created a manual routine that said "Play X Sound for 60 minutes" and starting 2 nights ago that now does not work. Even a plain old voice command to "Play ocean sounds for 5 minutes" plays forever. 

This now no longer works. 

No longer works…. For me at least.

Didn't work. Still plays all night

808IUFan
Community Member

Just a manual command stopped working at least a month ago.

You have to use a 3 stop process now.

1. Create a manual command "Play X"

2. Create a Delay Start (new item) for how long you want the music to play

3. Manual command to "STOP'. 

When I try to make a custom routine. It just states sound will stop automatically (12hours). No way to select time. Only when first started the routine. You have to manually push screen and select time. 

dfalfano
Community Member

I came here for the same issue!

Princesss
Community Specialist
Community Specialist

Hi dfalfano,

 

Thanks for responding. Our team is already investigating this. Let's go ahead and follow the main thread and wait for an update.

 

Best,

Princess

We are TIRED of following this!!!! When will someone there FIX IT?????

BTW everyone, I got my Pixel 7 Pro yesterday and the same thing happens on it. It is NOT a hardware issue as I think we all knew. It is their software. Something on the back end of the code for Sleep Sounds was changed. 

But why are Google not fixing this? 

I have no clue. 

I am having this issue also. When is Google pushing out the update to fix it? Previously there was an option to choose the amount of time the sleep sounds/music played for

Khild
Community Member

Princess, I came here because my sleep timer is not working, just like everyone else. After reading the apparent lack of customer service on this issue, perhaps it is time to move to Alexia?  You will loose a user if you do kit fix this issue. This is the only reason I have a smart speaker. 

Josh23
Community Member

Up until recently we have had the same sleep routine set for 3 nest speakers in the house.

 

you would say 'hey google, goodnight' it would then read us the weather, set an alarm and then play thunderstorm sounds for exactly 1 Hr.

Now the thunderstorm sounds play all night or untill i turn off manually and then go to the kids rooms and do the same.

Does anyone know how to make it automatically turn off after 1 Hr again?

please help 

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Josh23 ,

This is an issue some others have brought up and has also been escalated to the Nest team as well as Google Assistant. Seems like the latest updated made some changes to the sleep sounds.  

Please also send feedback from your device. Just say "share feedback" and record your message about the sounds and the issue.

Thanks for reporting!

CarolS
Community Member

I’m having the same issue. I can’t figure out how to change it back to 1 hour. I’m thinking, after reading a few other issues and your post that it’s a Google change that needs to be fixed. ???