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My nest speakers sometimes don't appear

Olly
Community Member

Quite often I will open Spotify or YouTube and my speakers will not appear. Sometimes some of them will appear but some won't. Other times none appear. Other times they are all there. They are still connected to the Internet as I can use voice to control them but casting from my phone can be intermittent. Any ideas? I use ubiquiti unifi ap pros for my WiFi and use a nest hub, Google home max and Google home mini. 

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Olly,


Thanks for your message. I understand your concern, I cast my Spotify to my devices everyday. I would be more than happy to help answer this question. 

 

Sometimes it may take a while for my devices to show up, but they will always pop up so that is definitely an odd issue. When my devices do not show up quickly, I notice it is because my house WiFi is slow at the moment.

 

However, as your devices all connect to WiFi and work normally, I would suggest reaching out to Spotify and YouTube. This may be an issue on their end. 

 

Thanks for reaching out! Please feel free to ask any other questions or concerns you have. 

frances
Community Specialist
Community Specialist

Hi All,

 

Just wanted to check in! Has your issue been resolved? Please let me know if you have any questions or concerns. Thanks!

frances
Community Specialist
Community Specialist

Hi All,

 

As I have not received any response, I'll go ahead and lock this thread. As always, feel free to start a new thread if you have any questions or concerns and we'll be happy to help.