10-16-2022 08:52 PM
My speakers stopped working. Everything else seems to be working just not the speakers.
10-16-2022 08:53 PM
Oh I reset to factory and still they don't work
10-16-2022 09:36 PM
Same issue here, only the first light in red, that's all, and the nest mini have microphone enabled, idk if is a Google issue because it was working fine some hours ago
10-17-2022 04:24 AM
Hi Petuniapig,
Please try working through the Google Nest troubleshooter linked below 👇
Troubleshoot an issue:
https://support.google.com/googlenest/troubleshooter/7211062
10-17-2022 04:47 PM
Did everything suggested. Still no sound. It used to work. It still lights and goes to where I ask just no sound anywhere
10-21-2022 09:44 AM
Hi folks,
@Cathal_S, thanks for the help.
@Petuniapig, @alemtro, sorry to hear that you’re having this concern. I wanted to narrow things down: What Google Home/Nest speakers do you have? What is the status of the LED lights? If it’s 4 solid orange lights then the mute might be enabled so please double check the mute button. Any other light please indicate here for me to know what the next steps to take.
Take a look at this guide: Google Nest and Google Home device LED lights
Keep me posted.
Best,
Dan
10-24-2022 11:44 AM - edited 10-24-2022 11:45 AM
In my side was a damage in microphone switch, I never used this switch and it got damaged, now is in warrantly
Thanks!
10-24-2022 09:56 PM
Hey alemtro,
Sorry to know that. It would help a lot if you could share a video showing the issue on your device so we can check what happened. Also, when and where did you purchase your speaker?
I'll wait to your response.
Cheers,
Muddi
10-28-2022 12:38 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Below are the steps on how to upload a photo or video:
Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.
Thanks,
Juni
10-24-2022 10:28 AM
Hey there,
I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
10-29-2022 01:43 PM
Hello there,
I'm just checking in to make sure that you've seen our responses. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Regards,
Dan