11-27-2022 03:51 AM
Wouldn’t turn on tonight. Checked it was turned on and found it was incredibly hot (not warm).
It hasn’t been used all day. Please help!
11-28-2022 01:42 PM
Hi Brissieboy,
Thanks for posting in the Community. Google Nest and Home speakers and displays are built to operate between certain temperature thresholds. The recommended operating ambient temperature range for these devices, along with the bundled power adapter, is between 0°C (32°F) and 35°C (95°F).
Try unplugging your speaker or display from the power outlet and move it to a cooler (or warmer) location and wait a few minutes before trying to use it again. Your device has been tested under high performance conditions and that the temperatures are well within the safety limits provided by the (IEC) in order to pass regulatory requirements.
Keep me posted.
Best,
Nikki
12-01-2022 06:08 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
12-03-2022 07:14 PM
Hey Brissieboy,
Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi