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Need help connecting new WiFi to nest audio

CBROBERT1993
Community Member

Hey can someone please help me with the steps connecting my new WiFi to my google nest audio please I already went in google home and clicked the top left and clicked setup new device but I’m not getting no where after that 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey CBROBERT1993,

 

We're sorry for the trouble this may have caused you — let me help.

 

If both the existing and the new Wi-Fi networks are available, try these steps:

 

  1. Open the Google Home app .
  2. Tap the device card of the preferred speaker or display.
  3. At the top right, tap Settings >Device information > Wi-Fi. The Wi-Fi network listed is the network the device is currently connected to.
  4. To change the Wi-Fi network, tap Forget >Forget network. 
  5. Go back to the home screen.
  6. Tap Add.
  7. Tap Set up device.

If the original Wi-Fi network is no longer available or accessible, you can perform a factory reset on your Google Nest Audio.

 

Once you complete the factory reset of your device, you'll need to set up your Nest Audio again on your new home Wi-Fi network and link a Google account to your device since it will erase all your previous data.

 

Hope this helps.

 

Regards,

Alex

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake