01-11-2023 02:01 PM
Hey can someone please help me with the steps connecting my new WiFi to my google nest audio please I already went in google home and clicked the top left and clicked setup new device but I’m not getting no where after that
01-16-2023 09:56 AM
Hey CBROBERT1993,
We're sorry for the trouble this may have caused you — let me help.
If both the existing and the new Wi-Fi networks are available, try these steps:
If the original Wi-Fi network is no longer available or accessible, you can perform a factory reset on your Google Nest Audio.
Once you complete the factory reset of your device, you'll need to set up your Nest Audio again on your new home Wi-Fi network and link a Google account to your device since it will erase all your previous data.
Hope this helps.
Regards,
Alex
01-19-2023 11:20 AM
Hey there,
I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
01-20-2023 09:35 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake