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Nest Audio Set Up

Amanda8
Community Member

When I get to the ‘Set up Google Assistant’ page and click next (the only option) 

I think it is 10 on the 12 step set up process

I get …. The operation couldn't be completed. (kGSKErrorDomain error
-83905)

I have deleted the app, re installed it… it keeps happening and I can’t complete the nest set up. 

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Amanda8,

 

This is not the experience we wanted you to have, let me help you. A few things: when did your issue begin? Were there any recent changes made? What country are you located in? Is this your first setup using Nest Audio?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

When doing the set up, make sure that you’re using a Google Account preferably with a Gmail domain. Also, change the language of your phone to EN-US.

 

Let me know how it goes.


Best,

Dan

LovelyM
Community Specialist
Community Specialist

Hi folks,

Thanks for the help here, Dan.

@Amanda8, I'm checking in to see if you were able to do the steps above. Please let me know if you still need help so we can lend you a hand.

Cheers, 
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan