I am having issues with my Google Nest Audio Speaker (latest model). It stopped working and now is only showing two white lights. I have tried to factory reset, but the device is frozen and nothing responds. I have tried plugging and unplugging 11 times (with 10 second pauses) and that doesn't work. I have tried leaving it unplugged overnight, and that doesn't work either. I am at wit's end on what to do with this device. I bought this device last year right before Christmas, and it has worked flawlessly up until a couple of weeks ago. Please help. There has to be something that will break this loop.
