cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Audio pair something went wrong

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Derek M 352 

 

Nest Audios when set up in a pair have problems when losing WiFi. Whenever they temporarily loses WiFi or router reboots, they will say something went wrong try again later, until I unplug both for about a minute and plug them back in. Super annoying, only an issue when in a pair. I have 2 sets of Nest Audios that both have the same issue. Issue exists with multiple routers including my new mesh WiFi system. Google needs to fix this software problem. If they are not in a pair they don't have this problem. I have since hooked them up to WiFi smart outlets so I can automate cutting power to both for one minute and then restoring power to resolve.

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hello ,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 5-1261000031333.
Kindly,
Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS