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Nest Audio - “problems connecting to the cloud” but only when set as stereo pair

Not applicable

I have two Nest Audio (along with other Google Home devices) that work fine independently but when set as a stereo pair display ‘problems connecting to the cloud’ when you press the cog settings in the app.

I have factory reset them both multiple times, and each time it is the same - fine when set up on their own when the settings cog does work (otherwise I couldn’t access it to set them as a stereo pair) but as soon as connected the same fault occurs.

Is there any solution?