Nest Cam Indoor cutting off connection with Google home

[chardc]

Is it possible to PERMANENTLY stream video from Nest Indoor Camera to Nest Hub Max? We are streaming the camera to monitor a sick family but it keeps cutting off every so often.

Is the screen cutting out? Or is it the camera? 

[Azarco · Accepted solution]

Hey chardc,

Glad you reached out to us.

The wired Nest cameras should stream live video for up to 4 hours. If your Nest camera or doorbell is on battery power, it can only stream for up to 5 minutes. After 5 minutes, you need to reactivate the live stream in the app to continue with the stream. Check this guide for more information.

Thanks,

Alex

[Jake]

Hey chardc,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey chardc,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

[Azarco]

Hey chardc,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Thanks,

Alex

[chardc]

For everyone that has the same issue. You can get around this issue by setting up a routine to show this camera before it cuts off. In this case you can set it at every 3.5 hrs for nest indoor.