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Nest Hub (1st Gen) Crashes and Resets Daily

LegalBeagle
Community Member

Within the last few months, my Nest Hub (1st Gen) has started crashing and resetting itself occasionally, but at least once a day. It generally occurs when being asked to play something on Spotify, but has also occurred following other commands like "add this to my shopping" or "start a timer". I've tried resetting the device, but the problem persists.

There have been a number of other posts with this or a similar problem, and most seem to have moderators acknowledging that it's frustrating and then locking the post after a few days without any word on a solution. It would be helpful if this or other threads could stay open until a solution is posted.

44 REPLIES 44

gilldesign
Community Member

My Google Nest is working flawlesly lately..and of corse because i'm only using it as a clock...i got tired of talking to him and see what piece of crap it is..

As i mentioned...now after another 2 months my Nest is keep working flawlesly..of corse becasue 'm just using it as a clock..if i'm using it as something else begins to crash..just another useless High Tech fail...

AndyV
Community Member

I expect it is all to do with the Sonos lawsuit where google decided to rip the code out and has now causes instability in the code. 
I’m hopeful that they will fix it one day. 

sentient
Community Member

Holy cr... So Google stole someone's code and we're paying the price. I don't know if I should laugh or if I should cry for discovering the real reason behind the hub ***storm. 😹