Nest Hub 2 Assistant listening to Radio

[p2c]

When playing radio on my Nest Hub Gen 2 (latest firmware), sometimes when I say "Hey Google volume <something>"  the hub changes the volume as expected, but then the Assistant seems to listen to the radio and returns some response on the screen (in general something like "I don't know, but I found this, xxxxx") . At night the screen then stays on brightly instead of being dimmed.

This is really annoying. Anyone seen this ?

[EduardoN]

Hi @p2c,

Thank you so much for reaching out to this community! I understand what's happening when you turn up the radio volume on your Nest Hub (2nd Gen). It's strange that the Google Assistant shows a response, and I sincerely apologize, as I know it can be annoying when something unexpected shows up on our device. I'm here to help.

Regarding the brightness issue on your device as well, I'd like to ask you a few questions so I can provide you with the correct troubleshooting steps.

• When did you first notice that these issues began?

• Have you tried any troubleshooting steps on your own?
• When was the device purchased?
• Where is the Nest Hub (2nd Gen) installed?
• Is there any light that shines directly on your Nest Hub during the night?

Visit our Help Center to learn more about Ambient EQ of your Google Nest display.

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo