Totally no sound from nest mini speaker

[indeo]

Hi

Trying to figure out why there is totally no sound coming from 2nd mini nest speaker.have reset it many times,all lights work,just no sound,even during setup.Any help wud be appreciated Kindle.

[SmartHomeH-TAGS]

Check in Speaker's settings > Notifications and Digital Wellbeing > Night Mode > you can disable this or use Maximum volume at night.

I actually use this as part of my automations for different times throughout the day. This only works on Google's Mini speaker right now 

My YouTube video... https://youtube.com/shorts/_ALK3kFoyXQ?feature=share

[indeo]

Hi

Thank you so much for taking the time to read my post and respondent.I did try the settings you mentioned,but unfortunately the problem still exists.I will look into it further if i dont get any success,i will just get a new one.

Kind regards

Narinder Swali 

[jenniffert]

Hi @indeo,

Thanks for following up!

I appreciate the information you provided.

Given that the Nest Mini is showing one to four lights moving backwards and forwards and then displays orange, this indicates that the microphone might be off on the device. In this case, please verify if the microphone switch is on. For reference, please refer to this article: Google Nest and Google Home device LED lights.

Also, please confirm if you have noticed any of the lights getting stuck.

Please keep me posted.

Best regards,

Jenniffer

[indeo]

Hi jennifer 

Sorry for the late reply.still no luck with the google nest mini,but strangely,there seems to be 2 lights stuck then Flickr to 4 then back again.Not really sure what that means,but either way,there is still no sound at all.

Kind regards

Narinder 

[jenniffert]

Hi @indeo,

Thanks for your reply!

I appreciate the details shared. Given that it seems like the Nest Mini is stuck displaying two lights, the last alternative in this case is to try performing a factory reset by following these steps:

• On the side of the device, unplug the power cord from your speaker. Wait for 10 seconds. Plug it back in, and wait until all 4 lights on top illuminate.
• Repeat the first step 8 more times.
• On the side of the device, switch the mic off. The LED lights turn orange.
• Press and hold the top of the device (where the LED lights are).
• After 5 seconds, the device begins the reset process.
• Continue to hold the top of the device for 10 seconds more or until the Google Assistant confirms that the FDR has started.
• Wait until the device announces, 'Welcome to Google Home,' and then use the Google Home app to set up the device.
• After the setup is complete, try to test the device with any voice command.

Please let me know how it goes.

Best regards,

Jenniffer

[indeo]

Hi jennifer

So sorry for the late reply,life just seems to get in the way,but anyway,you were so kind to offer your help,i did not want to close thus problem without a solution,so i ordered a new mini nest speaker and it turns out the fault was in the xable i was using,as it was a third party cable,i susoect it didnt supply the correct voltage required.Anyway ar least i now know what the problem was.So many thanks for your kind help in this matter.

Regards

Narinder

[jenniffert]

Hi @indeo,

Thanks for following up! I'm glad to hear that the issue was isolated by testing with a power cable from another Nest Mini. I also appreciate all the efforts you've made to resolve this inconvenience.

If you need more assistance in the future, feel free to post again.

Best regards,

Jenniffer

[jenniffert]

Hi @indeo,

Thanks for reaching out here in the community! I understand you're experiencing an issue with your Google Nest Mini (2nd gen) where there is no sound output, even after multiple resets. Despite the lights functioning correctly, the lack of sound persists, including during the setup process. I'd be happy to help with this!

Based on the information, it seems like you're not hearing any sound from the speaker. To clarify, I'd like to confirm the following:

• When you connected the speaker to the power outlet, did you hear any chimes?
• During the initial setup, did you hear the introductory phrase: 'Hi, to get started, download the Google Home app on a phone or tablet'?
• Finally, please describe the color of the lights you saw during the setup process.

In the meantime, I'd suggest the following;

• Try turning up the volume on the Nest Mini. This helps to see if the device is on mute. For reference, you can check out this article: Control Google Nest or Home devices by touch.

I also appreciate your input, @SmartHomeH-TAGS.

Please keep me posted.

Best regards,

Jenniffer

[indeo]

Hi jennifer 

Thank you for taking the time to look at my post.

The answers to your questions are:

1.No chimes are heard at power turn on

2.No greetings from google in any form.

Lights sequentie is as follows:

Orange

. white dots go 1-4

White dots go backwards and forwards

4 coloured flash

Finally back to orange.

Thats all i can get out of it im afraid.google home tells me its found the mini and connected to it,but when it asks did i hear sound,i can only retry,thats as far as it goes.

I hope i provider enough information jennifer.

look forward to hearing from you soon.

Kind regards

Narinder

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