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Nest Hub 2 Gen - Set for a diferent Country

JuanGomezFLeyta
Community Member

‎09-22-2023 03:57 PM

Hi I bought a nest Hub las week on vacations in USA.  Unfortunately when I arrive to my home in Argentina, the divice cant connect to my wifi service. After to put the wifi and password during the septup, try to connect but fail, and ask again for wifi and credentials. 

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Cathal_S
Gold Product Expert
Gold Product Expert

‎09-23-2023 04:31 AM - edited ‎09-23-2023 04:33 AM

Hi JuanGomezFLeyta,

Different countries allow different WiFi channels to be used and this could be why you are having issues using a device purchased in the US and used in a country that Google doesn't officially sell the device in. 

You could try changing the channel that your WiFi router is broadcasting in?

 

Regards,
Cathal
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