Nest Hub 2 display turns on at night

[dinaz]

My Nest Hub 2nd gen keeps turning on every night and waking me up. Have read a few other posts in the forum related to the topic and tryed some of the suggestions, but it does not work. The thing is, when I got it about 9 months ago this did not happen. Then gradually it kept turning on at night some nights and now it's every night.

Please help 😫

System firmware version: 12.20230611.1.67

[bgorman]

I’m having the same issue. Very frustrating!

[Princesss]

Hello folks,

Thanks for reaching out to our Community.

@dinaz, I appreciate all the details you've shared. Could you tell us what country are you located at? We'd be happy to take a look into this for you. Please fill out our Contact Us Form with all the needed information then let me know once done.

@bgorman, could you also provide the cast firmware version of your Google Nest Hub so we can check if your device is on the latest software update?

Looking forward to your responses.

Best,

Princess

[dinaz]

Great, thank you! I have filled out the form. I'm located in Sweden.

[Princesss]

Hey dinaz,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,

Princess

[bgorman]

Hello. It’s using 1.70.377722

[Princesss]

Hello bgorman,

Thanks for the additional info. Kindly fill out our Contact Us Form with all the needed information then let me know once done.

Best,

Princess

[Princesss]

Hi bgorman,

Chiming in to see if you have seen our response posted above? Let us know once you're done filling out the form so we can check it right away.

Best,

Princess

[bgorman]

Yes just completed the form.

[Alex_S]

Hey bgorman,

We got your form—thanks for filling it out and for sharing the photo. Our team will reach out to you via email anytime soon. Please continue the conversation there so the team can further assist you. If you have other questions or concerns aside from this, let me know.

Cheers,
Alex