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Nest Hub (2nd Gen) automatically pauses spotify when I receive an incoming Teams call on Laptop!

toffpie
Community Member

I'm playing Spotify playlist on my Nest Hub as I have for several years now, and as of today whenever I receive a call on Teams on my Windows laptop it automatically pauses the music until the call ends and then it resumes. This is awesome, but wondering A) how it works, and B) is this new?

 

Setup is Windows 10 OS running Teams. I have Jabra Elite wireless earbuds connected to my laptop and my iPhone. Laptop, phone, and Nest all on the same WiFi.

 

Any insights people? 🙂

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey toffpie,

 

This is strange! To confirm, have you connected your wireless earbuds to your Google Nest Hub (2nd gen) lately? What is the firmware version of your Nest Hub (2nd gen)? Please clear all paired Bluetooth devices with the voice command: “Hey Google, clear all Bluetooth devices.” Once done, check if you still have the same issue.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi toffpie,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake