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Nest Hub 2nd gen alarm turning off after two rings

Lahmad
Community Member

Hi,

Has anyone found a resolution to the Nest Hub 2nd Gen suddenly turning off the alarm after two rings? 

Sometimes I luckily hear it. Other times I've totally missed the alarm. It's now useless. I can see loads of comment and complaints but no solution . 

It happened after I had to reset for a new WiFi password. 

Thanks everyone. 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Lahmad,

 

Thank you for reaching out to the community. I apologize that you’re experiencing troubles with the alarm for your Nest Hub 2nd Gen, which only rings 2 times. I understand how frustrating this can be, especially since it occurs every time you reset a new Wi-Fi password. Let’s work together for a solution.

 

To assist further, I'd like to confirm the following:

Did you try to remove the alarm and set it up again?

Have you tried to adjust the sleep sensing?

Did you set up your alarm with the Nest Hub 2nd Gen or Google Home app?

Have you tried creating a morning routine to set the alarm via the Google Home app?

Please keep me posted. I look forward to your response.

 

Regards,

Byron