Nest Audio speaker & Nest Hub tasks do not audibly alert or display - AGAIN!

[TanyaC]

All tasks set do not go off on either my Nest Audio speaker or Nest Hub audibly, display or the dot on the speaker. However, if I ask either device what tasks I have for any day, Google will tell me. I have checked all toggle options, done the whole reset and yet the problem remains. This happened back in August and a few months prior to that. It is clearly an ongoing issue, perhaps after updates?

When is this issue going to be rectified? It's not good enough this continuously occurs.

[ByronP]

Hi TanyaC,

Thank you for reaching out to the community. I'm sorry that you're experiencing trouble with your tasks that don't work with Nest Audio and Nest Hub. I understand how frustrating this can be. Let's work together for a solution.

For further assistance. I need to ask a few questions:

• When did you expect the routine to start?
• Was this routine created using the Google Home app, your Nest Audio, or Nest Hub?
• Is this a personal or household routine?
• Is the Activate Routine toggle enabled?
• What starters do you have configured to start the routine? Which specific starter do you think should have activated the routine?
• Can you find an entry in the Activity tab for the routine running?

Please keep me posted. I'll look forward to your response.

Regards,

Byron

[CraigM313]

Hi Byron,

I need to chime in here. It's not an "Automation or Routine" issue...it's a Task/Reminder Problem that our devices are not notifying us of. Google Support confirmed the issue started w/ an update from Google Home App and developers are working on it.

[ByronP]

Hi CraigM313,

Thank you for posting in the community. I really appreciate the update. We've shared this information with our team.

If you still need assistance, don't hesitate to reply to us.

Regards,

Byron